Privacy Policy

DISCLAIMER: This privacy policy is provided for general guidance only. For full compliance with local and international privacy laws, seek legal advice.

1. INFORMATION WE COLLECT

We may collect the following information:

  • Personal identifiers: name, email, phone number, delivery address.

  • Purchase details: product type, order history.

  • Technical data: IP address, browser type, location.

  • Cookies & device identifiers.

2. HOW WE COLLECT INFORMATION

 We collect data through:

  • Website forms (e.g., contact, checkout).

  • Cookies and tracking technologies.

  • Analytics tools (e.g., Google Analytics).

  • Direct communication (e.g., WhatsApp, Email, Phone).

3. WHY WE COLLECT DATA

We use your data to:

  • Process and deliver your orders.

  • Improve website performance and customer experience.

  • Communicate offers, updates, and promotions (with consent).

  • Comply with legal and tax obligations.

4. DATA SHARING

We may share your data with:

  • Payment processors (e.g., Paystack, Flutterwave).

  • Shipping and logistics partners.

  • Marketing platforms (e.g., email services, ad platforms).

  • Government authorities when required by law.

We do not sell your personal data.

5. COOKIES & TRACKING

We use cookies to:

  • Store user preferences.

  • Enable site functionality (e.g., cart).

  • Analyze traffic and performance.

You can disable cookies via your browser, but some features may be limited.

6. DATA SECURITY

We implement secure protocols and tools (e.g., SSL encryption) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection from breaches.

7. YOUR RIGHTS

Depending on your location (including California and EU residents), you have rights to:

  • Access your data.

  • Correct inaccurate data.

  • Request deletion (“Right to be Forgotten”).

  • Object to marketing.

  • Withdraw consent at any time.

Requests can be sent to ugwumangabgloballtd@gmail.com.

8. GDPR AND CCPA COMPLIANCE

If you are located in the EU or California:

  • We process your data under the lawful bases of contract, consent, and legal obligation.

  • You may request access, deletion, and correction of your data.

9. DATA RETENTION

We retain personal information:

  • As long as necessary for fulfilling orders and legal compliance.

  • Inactive accounts and user data may be archived after 24 months of inactivity unless deletion is requested.

10. CHILDREN’S PRIVACY

This site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page and take effect immediately. Users will be notified where required by law.

12. CONTACT US

For questions or privacy-related concerns, contact:
📧 ugwumangabgloballtd@gmail.com
📞 +234 812 898 7108

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